Legal
Cancellation & Refunds
You can cancel at any time, from inside your account, without emailing anyone or explaining why. New customers get a full refund within the first 14 days. This page sets out both in full, including how long the money takes to come back.
1. Cancelling
Cancel from the Billing page in your GhostClicks account at any time. There is no notice period, no cancellation fee, and no retention step you have to argue your way past.
- Your access continues to the end of the period you have already paid for. Cancelling on day 3 of a month does not cut you off on day 3.
- No further payments are taken after you cancel.
- If you cancel an annual plan, access continues to the end of the paid year.
There is no overage billing, so there is nothing to dispute at the end of a month. If your account passes the click allowance on your plan, collection pauses. We do not bill you for the excess and then ask you to sort it out afterwards. A surprise invoice is not something you should have to read this page to protect yourself from.
2. Refunds
The first 14 days
Full refund within 14 days of your first payment, for any reason or none. This applies to monthly and annual plans equally — the annual price is larger, so the same window matters more, and it is not reduced for annual customers.
After 14 days
We do not refund the unused part of a period that has already started. Cancelling instead stops the next payment, and you keep access until the period you paid for ends. For a monthly plan that is at most a few weeks; for an annual plan, cancel whenever you decide — access runs to the end of the year you bought and nothing further is charged.
Refunded regardless of the 14 days
- Duplicate charges. If you were billed twice for the same period, the duplicate is refunded in full.
- Charges after cancellation. If a payment is taken after you cancelled, it is refunded in full.
- Billing errors on our side. If we charged the wrong plan or the wrong amount, we refund the difference.
You do not need to be inside any window for these three. Tell us and we will fix it.
3. How to request a refund
Email support@ghostclicks.in from the address on the account, with the payment date or the Razorpay payment id if you have it. You do not need to give a reason.
4. How long it takes
| Stage | Time |
|---|---|
| We acknowledge your request | Within 2 business days |
| Approved refund initiated with Razorpay | Within 3 business days of approval |
| Money reaches your original payment method | 5–7 business days after we initiate it |
Refunds go back to the original payment method — the same card, UPI handle or bank account the payment came from. We cannot redirect a refund to a different account, and the final leg is your bank's timing rather than ours.
5. Free plan and trial
The Free plan is never charged, and the trial does not require a card. There is nothing to cancel and nothing to refund on either. If your trial ends without you subscribing, the account simply drops to the Free plan.
6. Currency and taxes
All prices are in Indian Rupees and exclude GST unless stated otherwise. Refunds are made in Indian Rupees for the amount charged. Where GST was collected, it is refunded with the amount it was charged on.
7. What happens to your data
Cancelling stops billing; it does not immediately erase your account. Your data is handled as set out in the Privacy Policy — click and visit data is kept for 13 months, and account data is deleted within 90 days of the account being closed. If you want your data deleted sooner, ask us and we will do it.
This page and the fees section of the Terms of Service describe the same policy; if they ever disagree, the Terms govern. Questions about a specific charge? Contact us · support@ghostclicks.in